Our experience with Clarus IT Solutions has been tremendous. The breadth of knowledge, and attention to detail, shown during execution of IT projects has been well above what I have come to expect as the industry norm. The commitment to getting things right, and not resting until they are, leaves me with a peace-of-mind that allows my attention to be directed to other areas of the business. In terms of everyday IT support, Clarus IT Solutions shows excellent responsiveness and an understanding of the impact IT problems may have on our functionality. They are quick to employ immediate solutions, and thorough enough to offer insights and recommendations to avoid future issues and improve long-term performance.
Ben TempleVice President – RECmediaFebruary 16, 2016
Mitchell Jones Financial Services Inc. have dealt with Clarus IT Solutions for several years now; and we have always been very impressed with the comprehensive, timely responses received for ANY of our IT issues.
During this time, we did a full migration to a new CRM with very little disruption and excellent training and support for all of our users. To top off this great service, has been a sustained effort by Clarus to always maintain the level of service promised within the budget parameters agreed to between us. When there has been a need for additional costs, we have always been contracted prior to the work being done to ensure we are in full agreement and wish to proceed. There have never been any surprises regarding costs. Over the years, we have used a few different services for hardware and software support from other companies; and none of Clarus’ predecessors have been able to meet the standards sustained by Clarus. We would strongly recommend their services and would gladly answer any prospective clients questions anytime.
Gloria JonesOwner - Mitchel Jones Financial ServicesFebruary 15, 2016
John and his team are critical to our company’s success. They started with us when we were a start-up with a couple people operating out of a home office and today we have offices across California and Texas with more than 20 people. They are 24x7 and are always here when we need them. We consider John and his team part of our family. We could not do what we do without them working behind the scenes to ensure a seamless, integrative process both within and between our offices.
Clarus IT Solutions took over our IT maintenance 3 years ago and acts as our IT department for all our IT needs from helpdesk to website design and hosting. Since then we have peace of mind knowing that there is a strong team of experts always at the other end of the telephone line or email and they respond very quickly when we need them. We are now using all Clarus’ services: Maintenance, Backup, Remote Access to our PCs, Website Design and Hosting. We are extremely happy to work with Clarus and would recommend their services to anyone who need to outsource their IT department for a reasonable investment.
AJ JonesManaging Partner - Mitchell Jones Group Inc. / Mitchell Jones Taxation Inc.February 16, 2016
As a tax accountant, with sensitive data on my server, I have trusted John Jenkins and Clarus IT Solutions to manage my servers and desktop computers for the past 15 years. John and his team keeps all the internal workings up to date, in compliance and running smoothly. I would highly recommend Clarus IT Solutions for all IT needs.
John and his team have been my trusted IT partners over the past 15 years. Knowing Clarus IT Solutions is there when I need them has allowed me to run and grow my business without having to worry about my IT needs. I would recommend Clarus if you need a trusted IT partner.
Paul WilhiteManaging Partner - Integra Marketing Inc.February 16, 2016
I've found John a total pleasure to work with; totally professional with the highest level of broad expertise, never a question on hours billed and he laughs at my jokes! Not sure how long we've worked together, at least five years if not longer and when I need help, I know who to call. After over twenty years using Goldmine, John is unquestionably the best I've had.
Jay KaufmanPresident - AudioRevelationFebruary 16, 2016
The mortgage industry has had numerous changes over the last several years and it has been a challenge to stay on top of the game. While many of my competitors have closed the doors we are still thriving. With all the things a business owner like myself has to worry about, I take great comfort in knowing my IT issues are not one of them. John Jenkins, Bradley Dupray and the folks at Clarus IT Solutions handle our computers and networks and were invaluable in helping us move and re-establish the IT center and phone network.
I recommend that all small business owners focus on their core business and let the IT experts from Clarus handle the IT issues. It certainly works for us!
I have been using John Jenkins and Clarus IT Solutions for all of my IT needs for about 6 years. They have provided efficient and professional service whenever needed which included installing a new computer system when I moved to a new location, as well as solving routine updates and problems as they arise. We always appreciate the quick and friendly service from John and his team.
Richard T. CirelliPresident - RTC Mortgage CorporationFebruary 16, 2016